STAGE 2 - Free diagnosis within 24 hours
When a customer brings a hard disk to us, the service unit fills in a file to guarante data confidentiality.
In this stage we will carefully study the hard disk to identify the type of defect.
After a preliminary diagnosis we will know if the disk has a logical defect, an electrical, mechanical one or corrupted partitions, virus files…. We will contact you during this diagnosis phase to get more information and then we will be informing you of the costs of recovery and the time required for data recovery. Should you accept the costs we will pass to the next stage.